Housekeeping with care, quality and excellence
A clean, well-kept home brings comfort, calm and peace of mind. Our housekeeping service goes beyond surface cleaning. It’s about creating a space that feels safe, fresh and welcoming every day.
From laundry and ironing to dusting, hoovering, and organising, our team delivers reliable, high standard support with care and attention to detail. We tailor our service around your routines, always with professionalism, discretion and a smile - ‘Because we care’
How we vet our cleaning staff - Trust Built on Standards
At Silverstem, we know how important it is to welcome someone trustworthy into your home. That’s why we follow a thorough recruitment and vetting process that meets UK employment and safeguarding standards:
With Silverstem, you can be confident that everyone we send into your home is not only qualified and competent, but also respectful, honest, and committed to doing a job well done.
In-Person Interviews: Every team member is interviewed face-to-face to ensure they align with our values of integrity, professionalism, and respect.
Enhanced DBS Checks: All cleaning staff undergo enhanced Disclosure and Barring Service (DBS) checks to ensure they have no criminal history that would make them unsuitable for working in people’s homes.
Right to Work & Identity Checks: We verify all documents, including passports, visas, and proof of address, to ensure legal right to work in the UK and confirm identity.
Employment References: We collect and verify references from previous employers to assess work ethic, reliability, and character.
Induction & Ongoing Training: All staff complete an induction covering confidentiality, safeguarding, infection control, and conduct in private homes.
Regular Supervision & Spot Checks: We carry out regular performance reviews, feedback sessions, and occasional unannounced visits to uphold high standards.