About Us

At Silverstem, care isn’t just what we do - it’s who we are. We provide trusted, person-centred home care across the West Midlands, supporting families, commissioners, and partners with compassion and professionalism.

Rooted in our unique model, we tailor every service to individual needs - promoting dignity, independence, and well-being at home. As a CQC-registered provider, we’re trusted by local authorities, the NHS, and those we serve to deliver safe, high-quality care with heart.

Our Major Principles of Care

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Our Major Principles of Care *

Respect and Dignity

We are passionate about providing person-centred care for our service users and committed to upholding their rights, choices and preferences.

Equality and Diversity

We respect difference and every client's uniqueness for instance gender and culture.

Support and Wellbeing

We value positivity in every personal intervention we give to clients.

Communication

We are dedicated to ensuring effective communication as a team.

Holistic Care

Our care is specifically tailored to meet every individual client's personal need.

Our Services include:

  • Hourly Care

    Also called home or domiciliary care. Flexible, from an hour to several hours to suit individual needs. It supports individuals at home with daily tasks like washing, dressing, medication, meals, and socialising, promoting independence and safety.

  • Live in Care

    Live-in care suits those needing constant support yet wanting to avoid residential homes. Our carers live with you 24/7, assisting with medication, hygiene, mobility, meals and bedtime, all with compassion, dignity and respect.

  • Overnight Care

    Our Overnight Care service offers peace of mind and support throughout the night. Whether it’s help with personal care, medication or just the reassurance of knowing someone is there, we’re here to keep you safe and comfortable.

  • Dementia Care

    Each person with dementia is unique and deserves care tailored to their individual needs. Our highly trained staff support all aspects of daily life to ensure each client's health and wellbeing.



  • Companionship

    Friendly, reliable support to ease loneliness and enhance daily life through conversation, hobbies, and community outings, promoting emotional wellbeing and independence.

  • Palliative Care

    Our palliative care provides compassionate and dignified support for those with life-limiting conditions, working with families and healthcare professionals to ensure comfort, pain relief and emotional care with respect and sensitivity.

  • Reablement Services

    Our reablement service focuses on helping you regain independence after illness, injury, or hospital discharge. We work alongside you to rebuild confidence, relearn daily tasks and support recovery while promoting strength, ability and self-care at home

  • Assistance with Medication

    Safe, timely medication support prompts, administration, and recording. Our carers ensure correct doses on time, preventing errors and promoting wellbeing.

  • House Keeping

    A clean, tidy home brings comfort and peace of mind. Our housekeeping ensures a safe, fresh, welcoming space daily. From laundry to dusting, we offer reliable, personalised support that is professional, discreet, and friendly.